Privacy Policy

Ebb and Flow Mental Health respects your privacy and is committed to protecting your personal information. The following Privacy Policy explains the online information collection practices of Ebb and Flow Mental Health LLC ("we" or "us"). Specifically, it outlines the types of information that we gather about you while you are using the www.ebbandflowmh.com website (the "Site"), and the ways in which we use this information. This Privacy Policy does not apply to any information you may provide to us or that we collect offline and/or through other means (for example, in the office, via telephone, or through the mail). By visiting and using the Site, you agree that your use of our Site, and any dispute over privacy, is governed by this Privacy Policy. 



Information We Collect 

When you opt-in to receive SMS messages, we collect:

• Your phone number

• Consent to send SMS messages

• Your email address

• Your basic contact information

• Your messaging history

How We Collect Your Information

We may collect your information directly from you, such as when you complete a form or contact us; automatically, such as when you interact with our website; or from others, such as when we receive information about you from third parties. We may collect and store personal or other information that you voluntarily supply to us online while using the Site (e.g., while on the Site or in responding via email to a feature provided on the Site). The Site only contacts individuals who specifically request that we do so or in the event that they have signed up to receive our messaging or contacted/been seen in our office

How We Use Your Information

We use your information to:

• Send you the SMS messages you’ve opted in to receive

• Provide updates, promotions, or other relevant content based on your preferences

• Choices and Controls

• To operate our business

Disclosures of Your Information

Personal information is protected by HIPAA privacy laws. The Privacy Rule protects all "individually identifiable health information" held or transmitted by a covered entity or its business associate, in any form or media, whether electronic, paper, or oral.  We take steps to protect your information against unauthorized use or disclosure. We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes. We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction, or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.

Privacy Policy Updates

We may periodically update this privacy policy. In this case, we will post the changes to this Privacy Policy on this website and update the effective date of the policy to reflect the date of the changes.  We encourage you to periodically review this page for the latest information about our privacy practices. By continuing to use the Site after we post any such changes, you accept the Privacy Policy as modified. 

How to Contact Us

You may contact us directly at [email protected] or (541) 648-7980.