FREQUENTLY ASKED QUESTIONS

Step 1: Reach out via phone or email to request your appointment. For your convenience and flexibility, we offer both in person and virtual appointments. For initial appointments, in-office visits are preferable to provide a more well-rounded picture.

Step 2: Once your appointment is confirmed, you will receive an email from Charm, our electronic health record system. This email will include consent forms, intake/background forms, and a treatment agreement to complete before our first visit. Please fill this out in advance as it helps to prepare for our visit and allows us more time during the visit to focus on what brought you in. 

Step 3: Initial visits are 90 minutes in length and follow up visits are 30-60 minutes. We will review your mental health symptoms, psychiatric and medical history, and life experiences. If appropriate, laboratory testing may be ordered to aid in diagnosis as well as development of your treatment plan. Depending on your current and potential medications, an EKG may also be needed. Once all the history is gathered, the information will be synthesized to develop an accurate diagnosis and develop a treatment plan. Please be aware that depending on the depth and breadth of information, and possible need to gather additional information from past providers or additional diagnostics needed, new medicines may not be prescribed during the first visit.

CANCELLATION POLICY

Please reach out to us directly in order to cancel and schedule a new appointment. If you do need to cancel, we ask that you please do so with 48 hours notice. Otherwise, you will be charged a $150 cancellation fee, excluding serious medical reasons and other circumstances outside of your control. Please note that missed appointment or cancellation fees are generally not covered by insurance.

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